Contact us

Address

Unit 11/18-20 Edwards St, Oakleigh, VIC 3166, Australia

You can browse and shop Mertra’s collections online at mertras.com. The website is accessible 24/7, allowing you to shop at your convenience.

Phone

44 7307 348596

Email

[email protected]

Get In Touch

    Frequently Asked Questions

    My order hasn't arrived yet. Where is it?

    Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

    Do you deliver on public holidays?

    Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.

    Do you deliver to my postcode?

    Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.

    Is next-day delivery available on all orders?

    Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.

    Do I need to be there to sign for delivery?

    Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.